This Refund Policy describes the terms and conditions for refunds on purchases made through our website.

1. Refund Eligibility

We offer refunds on products/services within 15 days of the original purchase date. To be eligible for a refund, the item must be unused and in its original condition.

2. How to Request a Refund

To request a refund, please contact our customer support team at refund@royalchartered.in with your order number and a detailed explanation of the reason for the refund request.

3. Refund Processing Time

Refunds will be processed within 15 business days after we receive the returned item. The time it takes for the refund to appear in your account may vary based on your payment method and financial institution.

4. Exclusions

Refunds will not be provided in the following cases:

• Items damaged or not in their original condition
• Items returned after the specified refund period
• Downloadable digital products

5. Contact Information

If you have any questions about our Refund Policy, please contact us at refund@royalchartered.in.